When Tragedy and Technology Intersect: Reflections on Therapist Safety, Culture, and the Rise of AI in Mental Health

…Years passed, and then the pandemic transformed the field. Telehealth exploded. Many therapists felt relief: we could see clients across state lines from the safety of our homes or offices. We had full caseloads, and clients were grateful simply to have support during a period of isolation, conflict at home, and fear. Virtual care helped us reach people more consistently, and it helped us feel safer.